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Privacy Policy

Last updated: 5 September 2026

MARKETINGERZ (“MARKETINGERZ”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you visit marketingerz.com, contact us, request our services, communicate with us, or otherwise interact with us.

We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, where applicable.

1. Who We Are

The organisation responsible for your personal data is:

MARKETINGERZ
Istanbul, Türkiye
Website: marketingerz.com
Email: marketingerz.mz@gmail.com
Phone/WhatsApp: +90 531 272 07 44

For privacy-related questions or requests, please contact us using the email address above.

If you are located in the United Kingdom and UK GDPR applies to our processing of your personal data, you may also have the right to contact the relevant data protection authority. Further information is provided in Section 14 of this Privacy Policy.

2. Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

Information you provide directly

This may include:

  • Your name;
  • Email address;
  • Telephone or WhatsApp number;
  • Company or organisation name;
  • Job title or professional information;
  • Information you provide when requesting a quote, consultation, audit or other service;
  • Information contained in messages, enquiries and other communications;
  • Information you provide when purchasing or enquiring about our courses or services; and
  • Any other information you voluntarily provide to us.

Please do not provide sensitive or special-category personal data unless we specifically request it and there is a lawful reason for processing it.

Information collected automatically

When you visit our website, we may automatically collect certain technical information, such as:

  • IP address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • Approximate geographic location;
  • Pages visited and interactions with our website;
  • Referring website or source;
  • Date and time of visits;
  • Website performance information; and
  • Cookie and similar technology information.

Some of this information may constitute personal data under applicable law.

3. How We Collect Your Personal Data

We may collect personal data:

  • Directly from you when you contact us;
  • When you submit an enquiry or request information;
  • When you communicate with us by email, telephone or WhatsApp;
  • When you request or purchase our services or courses;
  • When you interact with our website;
  • Through cookies and similar technologies;
  • From analytics, advertising or other technology providers; and
  • From publicly available sources or third parties where permitted by law.

Where we obtain personal data from a source other than you, we will provide the privacy information required by applicable data protection law, unless a lawful exception applies.

4. How We Use Your Personal Data

We may use your personal data for the following purposes:

  • To respond to enquiries and requests;
  • To provide information about our services;
  • To prepare proposals, quotations and contracts;
  • To provide and manage our services;
  • To communicate with clients and prospective clients;
  • To provide marketing audits, consultations or other requested services;
  • To process payments where applicable;
  • To provide and administer courses or training;
  • To improve our website, services and customer experience;
  • To understand how visitors use our website;
  • To measure and improve the performance of our advertising campaigns;
  • To detect, prevent and address fraud, security issues and misuse;
  • To maintain the security and functionality of our website;
  • To comply with legal and regulatory obligations;
  • To establish, exercise or defend legal claims; and
  • For other purposes explained to you at the time your personal data is collected.

We will not use your personal data for a new purpose that is incompatible with the original purpose without first considering whether we have a lawful basis to do so and, where required, informing you.

5. Lawful Bases for Processing

Where UK GDPR applies, we rely on one or more of the following lawful bases:

Consent

We may process your personal data where you have given us specific consent, for example for certain non-essential cookies or direct marketing communications where consent is required.

You can withdraw consent at any time.

Contract

We may process personal data where it is necessary to enter into or perform a contract with you, including providing services you have requested.

Legal obligation

We may process personal data where necessary to comply with a legal or regulatory obligation.

Legitimate interests

We may process personal data where necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.

Our legitimate interests may include:

  • Operating and improving our business;
  • Providing and improving our services;
  • Managing client and prospective-client relationships;
  • Protecting our website, systems and business;
  • Preventing fraud and misuse;
  • Understanding website usage;
  • Marketing our services where legally permitted; and
  • Establishing, exercising or defending legal claims.

Where we rely on legitimate interests, we consider the impact of the processing on your rights and interests.

6. Direct Marketing

We may use your contact information to provide information about our services, courses, offers or other business updates where permitted by applicable law.

Where consent is legally required, we will obtain it before sending marketing communications.

You can unsubscribe from marketing communications at any time by:

  • Following the unsubscribe instructions in the relevant communication; or
  • Contacting us at marketingerz.mz@gmail.com.

Even if you opt out of marketing communications, we may still send you non-marketing messages relating to services you have requested or an existing business relationship where permitted by law.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies may be used for different purposes, including:

  • Strictly necessary cookies — required for essential website functionality and security;
  • Functional cookies — used to provide enhanced functionality and remember preferences;
  • Analytical cookies — used to understand website traffic, visitor behaviour and website performance; and
  • Advertising cookies — used to measure advertising effectiveness and, where applicable, provide or support personalised advertising.

Where required by law, we will obtain your consent before placing or reading non-essential cookies on your device.

You can manage your cookie preferences through the cookie controls provided on our website. You may also adjust your browser settings to block or delete cookies.

Please note that disabling certain cookies may affect website functionality.

8. Third-Party Services

We may use third-party service providers to operate our website and business. Depending on the services we use, these may include providers for:

  • Website hosting;
  • Website analytics;
  • Advertising and conversion measurement;
  • Email communications;
  • Customer relationship management;
  • Payment processing;
  • Website security;
  • Communication services such as WhatsApp; and
  • Other business and technology services.

These providers may process personal data on our behalf or, in some circumstances, act as independent controllers.

We only permit service providers to process personal data as permitted by applicable law and, where required, we put appropriate contractual and security arrangements in place.

Important: This section should be updated to name the specific providers actually used by MARKETINGERZ.

9. Advertising and Analytics

We may use analytics and advertising technologies to understand how visitors use our website and to measure the effectiveness of marketing campaigns.

These technologies may collect information such as your IP address, device information, browsing activity, interactions with advertisements and information about how you arrived at our website.

Where required, non-essential analytics and advertising technologies will only be activated after you provide the appropriate consent.

If we use services such as Google Analytics, Google Ads, Meta Pixel or similar technologies, their processing may also be governed by the relevant provider’s privacy policies.

You should review the list of technologies actually installed on marketingerz.com and add the applicable providers to this Privacy Policy and Cookie Policy.

10. WhatsApp and Other Communications

If you choose to contact us through WhatsApp or another third-party communication platform, your communication may also be processed by that platform.

For example, WhatsApp is operated by a third party and may process information according to its own privacy terms.

You should avoid sending sensitive personal information through messaging platforms unless it is necessary and appropriate to do so.

11. Who We Share Personal Data With

We may disclose personal data to:

  • Employees, contractors and authorised representatives who need it to perform their duties;
  • Technology and hosting providers;
  • Website analytics and advertising providers;
  • Email and communication providers;
  • Payment processors;
  • Professional advisers, including lawyers, accountants and auditors;
  • Government authorities, regulators or law-enforcement bodies where legally required;
  • Potential buyers, investors or advisers in connection with a business transaction; and
  • Other third parties where you have requested or authorised the disclosure.

We do not sell your personal data.

Where a third party processes personal data on our behalf, we take reasonable steps to ensure that appropriate contractual and security safeguards are in place.

12. International Transfers

MARKETINGERZ is based in Türkiye and may use service providers located outside the United Kingdom.

As a result, your personal data may be transferred to and processed in countries outside the UK.

Where UK GDPR applies, we will take appropriate steps to ensure that international transfers of personal data are made in accordance with applicable data protection law.

Depending on the circumstances, this may include relying on:

  • An adequacy regulation or recognised adequacy decision;
  • Appropriate safeguards such as the UK International Data Transfer Agreement or UK Addendum to EU Standard Contractual Clauses; or
  • Another lawful transfer mechanism permitted under applicable law.

Where appropriate, we will also consider whether additional safeguards are required to protect personal data during international transfers.

13. How Long We Keep Your Personal Data

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, contractual, reporting or other requirements.

Retention periods depend on the type of information and why we process it.

For example:

  • Enquiry information may be retained for as long as reasonably necessary to respond to and manage the enquiry;
  • Client information may be retained for the duration of our business relationship and for an appropriate period afterwards;
  • Contract and financial records may be retained for periods required by applicable law;
  • Marketing information may be retained until you unsubscribe or it is otherwise no longer necessary; and
  • Cookie and analytics information may be retained according to the settings and retention periods of the relevant technology providers.

When personal data is no longer required, we will securely delete it, anonymise it, or otherwise dispose of it in accordance with applicable law.

14. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have the right to:

  • Be informed about how your personal data is used;
  • Request access to the personal data we hold about you;
  • Request correction of inaccurate or incomplete personal data;
  • Request deletion of your personal data;
  • Request restriction of processing;
  • Object to certain processing, including processing based on legitimate interests;
  • Object to direct marketing;
  • Request data portability where applicable;
  • Withdraw consent where processing is based on consent; and
  • Request information about certain automated decision-making or profiling where applicable.

These rights are not absolute and may be subject to legal conditions or exemptions.

To exercise your rights, contact:

Email: marketingerz.mz@gmail.com

We may need to verify your identity before responding to a request.

We generally aim to respond to valid data protection requests within one month, although this period may be extended where permitted by law, particularly where requests are complex or numerous.

15. Right to Withdraw Consent

Where we process your personal data based on consent, you may withdraw your consent at any time.

Withdrawal of consent will not affect the lawfulness of processing carried out before you withdrew your consent.

You can withdraw consent by contacting us or, where applicable, using the cookie preference controls on our website.

16. Your Right to Complain

If you believe that we have handled your personal data unlawfully or have not adequately addressed your concerns, please contact us first so that we have an opportunity to investigate and resolve the issue.

If UK GDPR applies to you, you may also complain to the UK Information Commissioner’s Office (ICO).

You can find information about the ICO and how to make a complaint on the ICO’s official website.

If you are located in another jurisdiction, you may also have the right to complain to the relevant data protection supervisory authority in that jurisdiction.

17. Data Security

We take reasonable technical and organisational measures to protect personal data against:

  • Unauthorised access;
  • Accidental loss;
  • Destruction;
  • Alteration;
  • Disclosure; and
  • Other unlawful or unauthorised processing.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are responsible for taking reasonable precautions when communicating with us online and should not send unnecessary sensitive information through unsecured channels.

18. Children’s Privacy

Our website and services are primarily intended for businesses, professionals and adults.

We do not knowingly collect personal data from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal data improperly, please contact us so that we can investigate and take appropriate action.

19. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We encourage you to read the privacy policies of any third-party website or service you visit.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements or data-processing practices.

When we make material changes, we will take reasonable steps to bring them to your attention.

The “Last updated” date at the top of this Privacy Policy indicates when it was most recently revised.

21. Contact Us

If you have questions about this Privacy Policy, want to exercise your data protection rights, or have a privacy concern, please contact us:

MARKETINGERZ
Istanbul, Türkiye
Email: marketingerz.mz@gmail.com
Phone/WhatsApp: +90 531 272 07 44
Website: marketingerz.com

We will consider and respond to privacy requests in accordance with applicable data protection law.

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